Nota Importante:
Los términos y condiciones están en inglés, ya que MAKA TOURS LTD es una empresa con sede en Escocia. Por lo tanto, la jurisdicción aplicable es la escocesa y, en caso de discrepancias, la versión en inglés prevalecerá. Sin embargo, al final de este documento encontrarás una versión en español para tu referencia.
Privacy Policy for Edimburgo Tip Tours
Last Updated: 14-11-2024
At Edimburgo Tip Tours, we respect your privacy and are committed to protecting the personal data of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Company Information
- Edimburgo TIp Tours is a brand operated by MAKA TOURS LTD, registered in Scotland.
- Registered Address: 10 Genf, Main Street, Glasgow, G72 7JH.
2. What Information We Collect
- Personal Information: When you book a tour or contact us, we may collect personal details, such as your name, contact information (email address, phone number), and payment details.
- Usage Data: We may collect information about how you interact with our website, such as IP addresses, browser type, pages visited, and the duration of your visit. This data is collected via cookies and similar tracking technologies to enhance user experience.
- Communications: When you contact us via email, phone, or social media, we may collect the content of your communication, along with your contact information.
3. How We Use Your Information
- Service Provision: To process your bookings, respond to inquiries, and manage your tour arrangements.
- Customer Support: To provide customer support, handle complaints, and improve our services.
- Marketing: With your consent, we may use your information to send newsletters, offers, or promotions relevant to Tu Guía en Escocia. You can opt-out at any time.
- Website Optimization: To analyze website traffic, improve navigation, and enhance your experience.
4. Legal Basis for Processing
- We process personal data based on one or more of the following:
- Contractual Necessity: To fulfill our contract with you by providing the requested services.
- Legitimate Interests: To improve our services, respond to inquiries, and ensure the security of our website.
- Consent: When you have given us explicit permission, especially for marketing communications.
5. Data Retention
- We retain personal data only as long as necessary for the purposes outlined in this policy. For legal and accounting purposes, some data may be retained longer if required by law or for legitimate business interests.
- Upon request, we will securely delete or anonymize your data if it is no longer needed for these purposes.
6. Data Sharing and Disclosure
- Service Providers: We may share your data with third-party service providers who assist with booking, payments, or technical support. These providers are required to handle data in compliance with this policy.
- Legal Obligations: We may disclose information to comply with legal obligations or respond to lawful requests by public authorities, including for national security or law enforcement.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner in compliance with this Privacy Policy.
7. Your Rights Under GDPR
- You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to certain legal exceptions.
- Restriction of Processing: Request that we limit our processing of your data.
- Data Portability: Receive a copy of your data in a structured format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- To exercise these rights, please contact us at [Contact Email]. We may request verification of your identity before processing your request.
8. Data Security
- We implement technical and organizational measures to secure your personal data and prevent unauthorized access, disclosure, alteration, or destruction.
- Despite our efforts, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. If you suspect any breach, please contact us immediately.
9. Cookies and Tracking Technologies
- Our website uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
- You can manage cookie preferences through your browser settings. Please note that disabling cookies may impact website functionality.
10. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before sharing any personal information.
11. Children’s Privacy
- Edimburgo Tip Tours services are not directed to individuals under 16 years of age. We do not knowingly collect or store data from children under 16. If we become aware that we have collected such data, we will take steps to delete it.
12. Changes to This Privacy Policy
- We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date. We encourage you to review this policy regularly to stay informed of any changes.
13. Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@edimburgotiptours.com
- Phone: (+44) 07354 251566
Mailing Address: 10 Genf, Main Street, Glasgow, G72 7JH, Scotland
Versión en español:
Política de Privacidad de Edimburgo Tip Tours
Última Actualización: 14-11-2024
En Edimburgo Tip Tours, respetamos tu privacidad y estamos comprometidos a proteger los datos personales de nuestros clientes y visitantes de la web. Esta Política de Privacidad explica cómo recopilamos, utilizamos y protegemos tu información de acuerdo con el Reglamento General de Protección de Datos (RGPD) y otras leyes de privacidad aplicables.
1. Información de la Empresa
Edimburgo Tip Tours es una marca operada por MAKA TOURS LTD, registrada en Escocia.
Dirección Registrada:
10 Genf, Main Street, Glasgow, G72 7JH.
2. Información que Recopilamos
Información Personal:
Cuando reservas un tour o te pones en contacto con nosotros, podemos recopilar detalles personales, como tu nombre, información de contacto (correo electrónico, número de teléfono) y datos de pago.
Datos de Uso:
Podemos recopilar información sobre cómo interactúas con nuestra web, como direcciones IP, tipo de navegador, páginas visitadas y la duración de tu visita. Estos datos se recopilan mediante cookies y tecnologías de seguimiento similares para mejorar la experiencia del usuario.
Comunicaciones:
Cuando te comunicas con nosotros por correo electrónico, teléfono o redes sociales, podemos recopilar el contenido de tus mensajes junto con tu información de contacto.
3. Cómo Utilizamos tu Información
- Para Proporcionar y Gestionar Nuestros Servicios: Utilizamos tus datos para procesar reservas, coordinar itinerarios y ofrecer soporte al cliente.
- Para Mejorar la Experiencia del Usuario: Los datos de uso nos ayudan a analizar el comportamiento de los usuarios en nuestra web, permitiéndonos optimizar su funcionamiento.
- Para Comunicaciones: Respondemos a consultas y enviamos actualizaciones relacionadas con tus reservas o servicios.
4. Protección de Datos
Implementamos medidas técnicas y organizativas adecuadas para proteger tus datos personales contra el acceso no autorizado, la alteración, divulgación o destrucción.
5. Tus Derechos
En virtud del RGPD, tienes derecho a:
- Acceder a tus datos personales.
- Solicitar la corrección de datos inexactos.
- Solicitar la eliminación de tus datos personales.
- Restringir o oponerte al tratamiento de tus datos en determinadas circunstancias.
Para ejercer tus derechos, puedes contactarnos en:
Correo Electrónico: info@edimburgotiptours.com
6. Cambios en esta Política
Nos reservamos el derecho de actualizar esta Política de Privacidad cuando sea necesario. Cualquier cambio será publicado en esta página y la fecha de actualización será revisada.
7. Contacto
Si tienes alguna pregunta sobre esta Política de Privacidad, contáctanos en:
Correo Electrónico: info@edimburgotiptours.com
Teléfono: (+44) 07354 251566